As a suking tindahan owner, it is your job to monitor and ensure product quality. The market has become more competitive, so you don’t want to be labeled as the store that sells expired or stale-tasting items. That’s a pretty sure way to lose customers. Read on to learn ways how to ensure your small business’ service and product quality with the help of your negosyo partners from Condura refrigerators.
Why Product Quality is Important
The quality of the products you sell in your store can define the reputation of your business. As a negosyo owner, it’s important to remember the two P’s in your business: Product and Price.
Simply put, you have to sell quality products that your target market needs and wants and you have to sell it at a competitive price. Having an excellent service and ensuring product quality could drive more customers and, in return, more revenue.
Condura has been using its brand as a platform to help and educate negosyo owners in the Philippines to build and sustain their businesses. Their negosyo refrigerators prove that they are a reliable business partner because they offer affordable yet durable refrigerators that can keep up with your venture.
How to Ensure Your Store’s Product Quality
- Sell old stocks first
Always apply the first in, first out method when selling items from your store. You sell out what you first bought in. It’s a basic rule to avoid having old stocks and to ensure that all your customers get their products of good quality.
If you have a convenience store where people are free to select products for purchase, display the items with the nearest expiration date and then replenish them when it’s all been sold. Always keep a list of your stocks to track the items that need to be sold first.
Lastly, always do a routine check of the expiration date among your items. If your items expire, separate them immediately from other products.
- Never expose products to sunlight
The charm of sari-sari stores in the country is that they offer accessibility and convenience for customers within a community. Usually, store owners arrange products in a catalog style. However, due to the location or lack of shade covering, some items get exposed to direct sunlight which could eventually affect their quality.
When you go to a sari-sari store, the usual items that will welcome you are candies in different varieties of stacked containers. When candies get exposed to sunlight, they tend to wrap around their film packaging. As a result, it may develop an off-flavor or change in color.
Canned goods are best stocked in a room-temperature environment. In general, canned products will spoil quickly if exposed to high temperatures. For chips or chichirya, store it in a cool dry place to keep its freshness and crispiness.
Instant or cup noodles should also be placed away from sunlight because this could cause the packaging to wear down and rip. At the same time, these should not be placed in wet areas to prevent bacteria and mold issues.
Sari-sari stores also hang shampoo and conditioner sachets above the racks. Make sure that these items also don’t get exposed to direct heat because it can affect the fragrance of the product and the packaging can wear down.
- Make sure your refrigerator is functioning properly.
A reliable refrigerator is a huge factor for your business. Its function and performance can affect the cold or frozen merchandise that you sell. Since you always open the fridge door when someone purchases soft drinks or tetra pack juices, you must maintain its cleanliness.
For soft drinks, it’s best to put them inside a negosyo refrigerator instead of displaying them in shelves. Also, when you open the fridge door every time, the temperature tends to change in that particular section so it can affect the taste of the soda. If you want to avoid opening your entire fridge door frequently, Condura Negosyo Inverter Pro Two Door Refrigerator is the ideal refrigerator for you. Its Negosyo Organizer and Bottle Shelf also allow you to store and arrange more bottled drinks for your business.
If you are selling frozen meat or ice cream products, then make sure that you keep your refrigerator turned on at all times. Some stores, in their attempt to save energy, tend to turn off their refrigerator units after store hours. The shift in temperature will affect your products. So, think twice about trying to save money on refrigeration.
Fortunately, Condura’s Negosyo No-Frost Inverter Pro prides itself on energy efficiency features. Its inverter compressor allows you to save more with as much as P7.36 per day based on Meralco Average Daily Rate (October-December, CNF-201i Model). It also has a 68-liter freezer, which can fit up to 14 ice cream tubs.
The unit has a door alarm, which activates after it is left open for 1 minute. It also has a deodorizer, which eliminates odor-causing bacteria, and an anti-bacterial gasket that prevents bacteria build-up.
- Always clean your store
The cleanliness of your store should be a priority, especially if you have customers going in and out of it. Make it a habit to clean the products you sell at least every other day after closing the store.
Wipe canned goods with a clean cloth and remove dust from your store regularly. Clean shelves and candy containers regularly as well.
Rats are the number one enemy of store owners. They just chew their way around your products on display and this usually happens at night when the store is already closed. Inspect your store for openings where a rat or any other insect can enter. Cover the hole or place sticky traps for mice on the floor and on the wall, where they are likely to run.
Ants could also be silent attackers in your store. So when you see a swarm of ants, try tracing the root of their trail. There might be biscuit crumbs or fallen candies that they are trying to feed on. Make your store ant-proof by wiping your walls with a vinegar and water solution. Vinegar not only kills ants, but it also repels them.
Ensuring the quality of the products you sell relies heavily on how you maintain the storage of the items and the cleanliness of your store. Being a responsible store owner will help you gain usual customers because they get their products of the best quality from a well-maintained store. To maintain your products’ quality, partner with the best negosyo partner, Condura refrigerators and freezers in the Philippines! Condura offers negosyo refrigerators, freezers, and chillers at an affordable price. Negosyo refrigerators have 10 years warranty on compressors that serve small- to medium-scale business owners like you, an excellent value for money. Visit our website for details and refrigerator prices in the Philippines or check our partner stores such as Shopee and Lazada for promos!